Terms of Service

1. Agreement to Terms

By accessing or using the services provided by O'Brien Optimization Agency ("we," "our," or "us"), you agree to be bound by these Terms of Service. If you disagree with any part of the terms, you may not access our services.

2. Description of Services

O'Brien Optimization Agency provides digital marketing services, including but not limited to Google Ads management, Meta Ads management, landing page design, conversion rate optimization (CRO), and marketing automation setup. The specific scope of services will be outlined in a separate Statement of Work (SOW) or service agreement.

3. User Responsibilities

As a client, you agree to:

• Provide accurate and complete information necessary for us to perform our services.
• Grant necessary access to advertising accounts, analytics platforms, and website CMS.
• Pay all fees and charges associated with your account in a timely manner.
• Ensure that any content or materials you provide do not violate any third-party rights or applicable laws.

4. Payment Terms

Fees for our services are billed as outlined in your specific service agreement. Management fees are typically billed monthly in advance. Advertising spend (e.g., payments directly to Google or Meta) is billed directly to your payment method on file with those platforms and is separate from our management fees.

5. Intellectual Property

Unless otherwise agreed in writing, we retain all intellectual property rights to the methodologies, systems, and proprietary software we use to deliver our services. Upon full payment, you retain ownership of the specific ad accounts, landing pages, and creative assets developed specifically for your campaigns.

6. Limitation of Liability

While we strive to deliver exceptional results, we cannot guarantee specific performance metrics, lead volumes, or revenue outcomes. O'Brien Optimization Agency shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services or any changes in third-party platform algorithms or policies.

7. Termination

Either party may terminate the service agreement with written notice as specified in your individual contract (typically 30 days). Upon termination, you remain responsible for any outstanding fees incurred prior to the termination date.

8. Dispute Resolution

Any disputes arising out of or relating to these Terms of Service shall be resolved through good-faith negotiations. If a resolution cannot be reached, the dispute shall be subject to binding arbitration in accordance with the laws of our operating jurisdiction.

9. Contact Information

If you have any questions about these Terms, please contact us at: